Welcome to The Wick Health Centre
Current Service - Coronavirus
Dear Patients, we are operating within new safe guidelines and adapting on a daily basis to the changing needs of our patients and community with the support and direction of NHS England.
You are now advised to stay at home and self-isolate if any member of your household is showing symptoms of Coronavirus. You are advised to stay at home for 14 days if you are a household of more than 1.
This applies to all people within the household if any member of the household has: – a new continuous cough OR – raised temperature (of 37.8 degrees centigrade or higher).
Do not come to the Surgery unless you are invited to come.
May Bank Holiday - 8.05.2020
We will be open as usual this May Bank Holiday Friday (8 May 2020) and we are ready to safely provide care to people who need it. It is important you do not wait if you need urgent medical help.
We know that some people are worried that they might be a burden to the NHS, or that they could contract COVID-19 if they seek help for an urgent medical issue at the moment – we want to reassure you that this isn’t the case.
If you need a GP appointment visit our website, call us or use an NHS app. Most appointments with a GP, nurse or other healthcare professional will now be via a phone call, and if you are told you need to see a clinician in person, the NHS has put measures in place to make sure patients are seen safely.
GP practices and hospitals have strict infection prevention and control measures in place, so it is safe to attend appointments. It is important that you continue to attend routine appointments, such as antenatal checks, sexual health advice and contraception, and childhood vaccinations, as normal, unless you have been told not to attend.
Community pharmacies are also available over the Bank Holiday weekend. Before visiting your local pharmacy, first check the opening hours on the NHS.UK website. When you visit you must comply with the social distancing measures in place to protect yourself and staff.
If you have an urgent medical need, visit NHS 111 online – if you cannot access the internet, call 111. If it is a serious or life-threatening emergency, such as if you or a family member have symptoms of a heart attack or stroke, call 999 immediately. If you are told to go to hospital, it is important that you go.
In addition, if you are pregnant and are worried about your health or the health of your unborn baby, please contact your midwife or maternity team.
If you have symptoms of COVID-19 (a new continuous cough and/or a high temperature), you must stay at home for at least seven days. Anyone you live with should not leave home for 14 days. You can use the NHS 111 COVID-19 online service to check your symptoms and get more advice. Do not go to a GP practice, pharmacy or hospital if you have these symptoms - this is to help limit the spread of the virus.
Please do not call the Surgery unless you need to with regard to Coronavirus. Our phone lines are facing high demand. Please use the online 111 tools to try to self manage first. (https://111.nhs.uk/ ). People should only call NHS 111 if they cannot use the online 111 tool. Click here for more information about the Coronavirus.
Our reception team will not be booking face-to-face GP appointments but you can still call the surgery for a telephone or video consultation appointment with a GP to discuss current or new medical problems or concerns. Where possible we will be asking for a video consultation as this enables our doctors to give better advice.
If necessary, after the telephone or video consultation, the GP may arrange a face-to-face appointment.
You can now order repeat prescriptions on the phone Monday to Friday after 12:00pm if you do not have online access. Whenever possible we will ensure that your prescription is sent electronically to your chosen pharmacy.
Baby Clinics with Health Visitors
As of Wednesday 18.03.20 Health Visiting Baby Clinics will be cancelled until further notice. If you have any concerns or questions please call 07947553557 or email email@example.com
Prior to the Coronavirus outbreak we had a very small number of patients with COPD (not asthma) that were eligible for a rescue pack of antibiotics and steroids. These patients had been appropriately assessed and counselled by healthcare professionals. We will NOT be issuing any rescue packs to new patients during this crisis. If anyone has potential Coronavirus, if they are unwell enough to require antibiotics they will need to be assessed appropriately (online, on the phone and if required face to face). For this reason it is NOT SAFE for us to issue new patients with medication “just incase” you fall unwell. We have been inundated with requests by well patients with COPD/asthma for a rescue pack antibiotics and steroids due to this incorrect information. This is slowing our response to those who need us most.
Sick Notes and Isolation Notes
For information about sick notes please click here and for Isolation Notes for employers please click here.
Support for Vulnerable Patients
If you or someone you know would like assistance from a volunteer, please complete this LB of Hackney form.
You can also call the LB of Hackney coronavirus helpline on 020 8356 3111 (8am-5pm Monday-Friday).
For further information about accessing support visit VC Hackney.
Supporting Mental Wellbeing
This information sheet has been compiled to bring together online resources and phone apps that may be useful to maintain mental wellbeing during the Covid-19 crisis and beyond. These resources are free to use unless otherwise stated. Phone apps are available for both Android and IOS (Apple) operating systems unless otherwise stated.
Please enjoy Ramadan but follow the guidance on social distancing. If you have a medical condition such as diabetes, high blood pressure, heart disease or lung disease, or you are on medication, or pregnant, or elderly, or in the highest risk group that are asked to stay at home for 12 weeks, please choose alternative options to fasting, in order to protect yourself from Covid-19. The NHS Muslim Network and the British Islamic Medical Association are advising that missed fasts can be made up at a later date in the year.
Important patient message on Ramadan | Coronavirus GP updates
Advice for parents during Coronavirus
Please click here to access the advice.
Please do not contact us with conditions and issues that you know can wait. We would like to thank you for your patience and cooperation.
The Wick Road Doctors' Surgery in Hackney provides the highest quality healthcare to patients in the area. Our Doctors, Nurses and all our other staff are dedicated to offering a professional service and this surgery website will help us to keep all our patients up to date with news and information about our practice.
As well as a source of information about our practice, the staff and the services we provide, we hope you will use this website as a useful resource for other health-related information. Please have a look around and do send us some feedback if you like.
We can use your ideas to improve our online services and further develop the content of this site.
To register with us, please click here
(Site updated 17/06/2020)